We stayed here for two weeks – our first time here and our first time with our new caravan. The booked is a bit confusing and talking to others they had similar issues. We’d booked a serviced pitch, with awning and with space for our car. Serviced pitches here are EHU only. Not an issue for us overall – but others were expecting water hookup as a minimum with EHU.
We arrived after reception had closed, but had our pitch details. Unfortunately there was no way that this pitch would fit our caravan, awning and car. At best our caravan and Awning. It was also all pea shingle (but not a big issue at the time).
One short call to the Warden later, we were moved to a different pitch with plenty of space. In the morning we went to reception who apologised, were great overall and we had it agreed to stay in the pitch we’d been moved into to settle up.
That was our only real problem throughout the two weeks stay. Some bits on the detailed review, but overall:
Lovely site, friendly staff, customer focused, great location.